Technical Customer Service  Hebrew  Speaking

Athens, greece

Start date 12^th October

€18,500 + Free Flight + 2 weeks free accommodation + monthly bonus  +++

+ €150 accommodaton monthly bonus + €100 vouchers after completing training + €300 after 3 months bonus + €400 vouchers after 7 months bonus ++ free water sports ++++_

Our client

My client was founded in 1978 in Paris, France and is now a world leader Customer Relationship Management company, offering solutions for customer care, technical support, sales, e-Performance for prestigious international brands like Orange, Expedia, Symantec, Education First, Western Union, Skype,  Apple, Bausch + Lomb to name a few. They have more than 135,000 employees working in 270 contact centres in 46 countries and offer projects in more than 66 languages.

Job Description

The client, is an a well-known develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services  is currently looking for Hebrew speaking Customer Support for our Technical Support Team in Athens, Greece. This is a challenging and multi-tasking role dealing with issues of varying complexity.

The Job

You will be providing both customer service to a broad spectrum of our Client’s customers with wide ranging queries.  The Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload. You will be expected to Handle and resolve customer queries and issues. The role encourages continuous learning and the completion of online training on products and technologies.

Skills required

• Excellent communication skills.
• Native Fluent Hebrew and fluent English is elimentary

• You must be eligible to work in EU and have EU passport

• Good Knowledge of PC (hardware, software, internet)
• Windows, Ms Office Suite, Skype, Windows Media Player, Windows Messenger
• Passion about customer services
• Customer focussed and able to provide professional, polite customer service.
• Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
• Interactive and enthusiastic team player willing to assume new responsibilities

he Offer

• 6 weeks training in English
• 40 hours per week, rotating 7 day shift from 9.00 – 21.00, 2 days off per week(eg Tuesday and Friday)

• €18,500 + Free Flight + 2 weeks free accommodation + monthly bonus  +++

• + €150 accommodaton monthly bonus + €100 vouchers after completing training + €300 after 3 months bonus + €400 vouchers after 7 months bonus ++ free water sports ++++

• 1,100 euro gross per month x 14 months with extra salary at Christmas,  ½ month extra salary at Easter and ½ month extra salary at Summer holidays.
• Flight ticket to Greece
• Taxi from the airport
• Free Accommodation for 2 weeks!
• Free Greek Lessons
• Free water sports and hiking courses

you will be fluent in Hebrew and English to Business Level C2 and have IT/Technical Helpdesk experience and EU Passport and available to relocate to Greece to start 12th October

Free Flight 2 weeks FREE Accommodation + Bonus