MLI Recruitment

Multi-lingual International Recruitment Ltd.

WE Speak YOUR Language!

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Gaming, Team Supervisor, Team Leader, Casino Permanent

Game Presenter Team Manager - Turkish/English Speakng

📍 Belgrade, Serbia

Languages required

Turkish

Game Presenter Team Manager - Turkish with fluent English Fantastic Salary, Shift Allowance, Work Visa plus Relocation! Role Description: We are looking for an experienced Game Presenter Team Manager to manage and lead a team within our operations, ensuring that all staff meet the company’s high standards. You will be responsible for coaching, mentoring, and providing ongoing support to help team members develop in their roles. You will also assist in recruitment, absence management, and handling disciplinary and grievance issues, while ensuring effective team dynamics and performance. Responsibilities: • Coaching and Mentoring: Provide regular coaching and mentoring sessions to employees, ensuring their personal and professional development. • Staff Management: Supervise and manage the team according to company policies and procedures, including absence management, and handling disciplinary and grievance issues. • Team Collaboration: Promote and support effective teamwork through strong communication and regular team meetings. • Learning and Development: Identify the learning and development needs of both individuals and the team, and work with the training department to meet these needs. • Performance Management: Contribute to achieving organizational targets through effective training and development activities. • Adherence to Standards: Ensure that all services are delivered in alignment with core company values, policies, procedures, and KPIs. Candidate Requirements: • Experience: At least 1 year of previous experience in a similar role. • At Least 3 years of people management experience, experience managing a team of 25+ direct reports, • Education: Academic qualification in Management is a plus. • Industry Experience: Previous experience in the iGaming industry or Live Casino is a plus. • Language: Professional working proficiency in English and Turkish is a must. • Skills: Advanced PC skills (Office 365). • o Strong communication and interpersonal skills. o Conflict management abilities. o Strong leadership and mentoring skills. o Ability to work in a fast-paced environment. o Very good time management skills. o Flexibility: Availability to work shifts. Benefits: • Competitive salary. The salary for this position is 1,290 EUR gross, plus a 175 EUR monthly bonus after 6 months. Please note that the role includes night shifts, weekend work, and public holiday coverage. Regarding relocation, our preference is for candidates who already have the legal right to work in Serbia. However, for exceptionally strong candidates, we can support the relocation and work permit process. • Special referral campaigns up to €2.000,00 NET referral bonus. • Private health insurance from day one • FitPass membership for sports activities and discounts at popular brands after 3 months • An exceptional studio space in a modern office building in New Belgrade • International work environment and young colleagues. • Opportunities for advancement to higher positions in the online casino. • Relocation support: accommodation provided. • Permanent contract. • Highly recommended by employees, with a strong preference to refer friends.